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Wayne gets a new rookie partner, Lanny, after his previous partner got the promotion he wanted. Lanny has to remind Wayne of the Spirit of Christmas and the importance of being an elf in Santa's Prep and Landing elite unit.

Santa's little helpers must hurry to finish the toys before Christmas Day.

Wayne and Lanny, now partners, are called by Magee to meet with a secret contact – Mrs. Claus, who sends them on a new mission to retrieve a box from Santa’s secret workshop. Later they sneak into Santa’s office while he is asleep, using their high tech equipment from the previous film. Lanny’s expertise at dressing the tree enables them to enter the hidden workshop where they recover the box and escape just in time. But what is the box for?

A young boy makes a snowman one Christmas Eve, which comes to life at midnight and takes him on a magical adventure to the North Pole to meet Santa Claus.

Eddie Garrick is a good-hearted man who has lost his belief in the wonder of Christmas. While spending time with his nine-year-old daughter Charlotte on Christmas Eve, he befriends a mysterious man in a red suit named Nick.

Olaf is on a mission to harness the best holiday traditions for Anna, Elsa, and Kristoff.